At Richmond London, we create fashion pieces that blend comfort, quality, and versatility. Whether you’re dressing up or keeping it casual, our collections ensure you always look your best.
We accept the following payment methods:
- PayPal
- Visa
- Mastercard
- American Express
- Apple Pay
Once your order has been dispatched, you will receive an email with a tracking number. If you do not receive this email or the tracking number is not working, please contact us and we will assist you. You can also track your order directly on our website: Track your order.
You can return most items within 30 days of receipt, provided they are unused and in their original packaging. Please contact our customer service at info@richmondlondon.co.uk to initiate a return. Defective or damaged items will be covered by us, and we will arrange a replacement or a refund. You can find more information in our return policy.
Yes, your security is very important to us. We use SSL encryption to ensure that your personal and payment information is protected during the checkout process. You can find more details on our Payment Methods page.
If you need to change your delivery address after placing an order, please contact us within 24 hours at info@richmondlondon.co.uk. Once the order is in transit, we will no longer be able to change the address. Please note, we process and dispatch orders within one to three working days of purchase.
For more details, please refer to our return policy.
